This user‑friendly training manual summarizes the contents of each of the 17 training videos, leaves space for your personal notations, and enables you to document the effectiveness of your training program. The manual is organized with Glossary of Terms, Written Test and Answer Key (for each chapter corresponding to the 17 videos), Final Test (with 80 questions that can be used to certify your personnel's knowledge).
10 copies of  certificates of achievement is also included with any purchase of a complete kit, to certify all those who are trained by the video series.