This user‑friendly training manual summarizes the contents of each
of the 13 training videos. The manual is organized with Glossary
of Terms, Written Test and Answer Key (for each chapter
corresponding to the 13 videos),
Final Test (with 60 questions that can be used to certify your
personnel's knowledge). 10 copies of  certificates of achievement
is also included with any purchase of a complete kit, to certify
all those who are trained by the video series.